Fairmont Mayakoba Riviera Maya - All Inclusive
About the property
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Main services
* Some services may carry an extra charge.
Guest reviews
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Information about the area
Playa del Carmen, MexicoWhen you stay at Fairmont Mayakoba Riviera Maya - All Inclusive in Playa del Carmen, you'll be on the beach, within a 10-minute drive of Tres Rios Ecopark and Quinta Avenida. This all-inclusive property is 5.2 mi (8.4 km) from Playa del Carmen Main Beach and 5.5 mi (8.9 km) from Maroma Beach.
What’s nearby
- El Camaleón Mayakoba Golf Course - 0.1 km / 0.1 mi
- Gran Coyote Golf - 3.3 km / 2 mi
- Playa Xcalacoco - 3.9 km / 2.4 mi
- Chun-Zumbul (diving site) - 4.6 km / 2.9 mi
- Tres Rios Ecopark - 4.1 km / 2.5 mi
- 28 de Julio Square - 5.3 km / 3.3 mi
Getting around
- (PCM) Playa del Carmen, Playa del Carmen Airport, MX - 9.16 km
- playa del carmen, playa del carmen harbour, mx - 7.88 km
- playa del carmen, mayan train station playa del carmen, mx - 8.68 km
- (CUN) Cancún, Aeropuerto Internacional de Cancún, MX - 42.43 km
- (CZM) Cozumel, Cozumel Intl, MX - 21.96 km
About accommodation
General
- Air conditioning
- Allergy-free room
- Family rooms
- Pets allowed
- Non-smoking rooms
- Lift
- Safety deposit box
- Non-smoking throughout
- Designated smoking area
- Chapel/shrine
- Minimarket on site
- WiFi available in all areas
- Facilities for disabled guests
Safety & security
- Fire extinguishers
- Key access
- 24-hour security
- Security alarm
- CCTV in common areas
- Smoke alarms
- Key card access
- CCTV outside property
Activities
- Facial treatments
- Spa facilities
- Sauna
- Hair styling
- Water sport facilities on site
- Golf course (within 3 km)
- Hair colouring
- Fitness centre
- Games room
- Squash
- Beachfront
- Beach
- Steam room
- Archery
- Diving
- Bike tours
- Spa lounge/relaxation area
- Windsurfing
- Waxing services
- Beauty Services
- Tennis equipment
- Cycling
- Fitness/spa locker rooms
- Tennis court
- Fitness classes
- Kids' club
- Solarium
- Aerobics
- Children's playground
- Hiking
- Hair cut
- Spa/wellness packages
- Cooking class
- Pedicure
- Snorkelling
- Manicure
- Canoeing
- Make up services
- Massage
- Yoga classes
- Tour or class about local culture
- Hair treatments
- Spa and wellness centre
- Fitness
- Walking tours
Services
- Barber/beauty shop
- Express check-in/check-out
- Car hire
- Ironing service
- Private check-in/check-out
- Airport shuttle (additional charge)
- Luggage storage
- Concierge service
- Shuttle service
- Dry cleaning
- Tour desk
- Pet basket
- Fax/photocopying
- 24-hour front desk
- Airport shuttle
- Trouser press
- Vending machine (drinks)
- Currency exchange
- Business centre
- Valet parking
- ATM/cash machine on site
- Room service
- Strollers
- Meeting/banquet facilities
- Daily housekeeping
- Shared lounge/TV area
- Pet bowls
- Babysitting/child services
- Shuttle service (additional charge)
- Laundry
Safety features
- First aid kit available
- Thermometers for guests provided by property
- Face masks for guests available
- Staff follow all safety protocols as directed by local authorities
- Access to health care professionals
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Hand sanitizer in guest accommodation and key areas
- Process in place to check health of guests
Physical distancing
- Mobile app for room service
- Contactless check-in/check-out
- Physical distancing rules followed
- Cashless payment available
- Screens or physical barriers placed between staff and guests in appropriate areas
Food & Drink
- Snack bar
- Restaurant
- Bar
- Kid meals
- Wine/champagne
- Coffee house on site
- Special diet menus (on request)
- Fruits
Cleanliness & disinfecting
- Linens, towels and laundry washed in accordance with local authority guidelines
- Guest accommodation is disinfected between stays
- Guest accommodation sealed after cleaning
- Use of cleaning chemicals that are effective against Coronavirus
- Property is cleaned by professional cleaning companies
- Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
- Delivered food is securely covered
- Food can be delivered to guest accommodation
- Physical distancing in dining areas
- All plates, cutlery, glasses and other tableware have been sanitized
- Breakfast takeaway containers
Internet
- Internet services
- WiFi
- Free WiFi
Outdoors
- Outdoor pool
- Garden
- Terrace
- Sun terrace
- Outdoor pool (all year)
- Outdoor furniture
Parking
- Free parking
- Electric vehicle charging station
- Parking
- Private parking
- Accessible parking
- Parking on site
Pool and wellness
- Pool bar
- Pool with view
- Water slide
- Swimming Pool
- Swimming pool
- Sun umbrellas
- Sun loungers or beach chairs
- Kids' pool
Reception services
- Invoice provided
Entertainment and family services
- Indoor play area
- Board games/puzzles
- Kids' outdoor play equipment
- Baby safety gates
Languages
- Deutsch
- English
- Español
- Français
About the rooms
The accommodation has 264 rooms:
General
- Air conditioning
- Interconnected room(s) available
- Safety deposit box
- Fan
- Carpeted
- Private entrance
- Iron
- Tile/marble floor
- Pants press
- Mosquito net
Services
- Wake-up service
Room Amenities
- Socket near the bed
- Sofa bed
- Feather pillow
Safety features
- Air purifiers
Bathroom
- Body soap
- Free toiletries
- Conditioner
- Hairdryer
- Shampoo
- Shower cap
- Toilet
- Bath
- Bath or shower
- Toilet paper
- Bathrobe
- Slippers
- Shower
- Towels
- Private bathroom
- Spa bath
- Additional bathroom
Media & Technology
- TV
- Telephone
- Video
- Cable channels
- Pay-per-view channels
- Flat-screen TV
Physical distancing
- Single-room air conditioning for guest accommodation
Food & Drink
- Tea/Coffee maker
- Minibar
- Bottle of water
Cleanliness & disinfecting
- Hand sanitiser
Exclusive services
- Free spa access
- Free gym access
- Concierge services
Kitchen
- Coffee machine
- Kitchenette
- Cleaning products
- Wine glasses
- Refrigerator
- Dining table
- Electric kettle
Outdoors
- Terrace
- Private pool
- Balcony
- Outdoor furniture
- Outdoor dining area
- Patio
View
- Garden view
- Lake view
- View
Living Area
- Sofa
- Seating Area
- Dining area
- Desk
Bedroom
- Dressing room
- Alarm clock
- Linen
- Wardrobe or closet
Accessibility
- Entire unit located on ground floor
Pool and wellness
- Rooftop pool
- Plunge pool
- Pool towels
About the pools
The accommodation has 1 pool:
Location
OutdoorAccess
Adults onlyCost
FreeRestaurants
La Laguna
- Guests only
- Reservation required
Brisas at Maykana
- Access for guests and visitors
- Reservation required
Tauro
- Access for guests and visitors
- Reservation required
Bassano
- Access for guests and visitors
- Reservation required
La Cantina
- Access for guests and visitors
- Reservation required
Fuego at Maykana
- Access for guests and visitors
- Reservation required
Gaia at Maykana
- Access for guests and visitors
- Reservation required
Ki Beach Bar & Korean BBQ
- Guests only
- Reservation required
Hix Bar & Lobby Lounge
- Access for guests and visitors
- Reservation required
About parking
The accommodation offers 1 parking option:
Parking type
PrivateLocation
On-siteReservation
No reservation neededCost
- Free
Internet
Coverage
Entire propertyConnection type
Wi-FiPrice
- Free
About the meal plan
All Inclusive
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).Food and beverages
- All à la carte meals and snacks included
Not included
- Spa/beauty facilities and services
Policies
Check-in
- Checkin from 15:00 to 00:00
- Minimum age for check-in: 18 years old
Check-out
Checkout before 12:00Pets
Service animals are allowed Service animals are exempt from fees/restrictions Pets allowedChildren
Children of any age are welcome.Extra beds
Extra beds is not available at this property. Cots are not available at this property.Special check-in instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Resort fee: USD 35.00 per person, per night
- Additional inclusions
- Beach access
- Housekeeping
- In-room bottled water
- Pool access
- Sporting facilities or equipment
- Valet parking
We have included all charges provided to us by the property.
The daily resort fee is charged to guests age 18 and older.Optional fees
- Fee for buffet breakfast: approximately USD 41 for adults and USD 35 for children
- Airport shuttle fee: USD 256.00 per vehicle (roundtrip, maximum occupancy 2)
- Pet fee: USD 25 per pet, per night
- Service animals are exempt from fees
- Rollaway bed fee: USD 55.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Other details
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a smoke detector, a security system, and window guards
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Pool access available from 6:00 AM to 8:00 PM.
- Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).