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Playa del Carmen
Fairmont Mayakoba Riviera Maya - All Inclusive
Reserve rooms
Fairmont Mayakoba Riviera Maya - All Inclusive

About the property

Near El Camaleón Mayakoba Golf Course. Stay in one of 401 guestrooms featuring LED televisions. Your Select Comfort bed comes with premium bedding. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature designer toiletries and hair dryers.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After practicing your swing on the golf course, you can dip into one of the 5 outdoor swimming pools. Additional amenities at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge).

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy Mexican cuisine at La Laguna, one of the property's 8 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the poolside bar or one of 3 bars/lounges, or 2 beach bars. Buffet breakfasts are available daily from 7:00 AM to 11:30 AM for a fee.



Featured amenities include a business center, express check-in, and express check-out. Planning an event in Playa del Carmen? This property has 27710 square feet (2574 square meters) of space consisting of a conference center and 12 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Popularity

9
Superb
General
9128
brand
Tripadvisor 9/10
7885
brand
Booking 8.7/10
298
brand
Expedia 9.2/10
945

Main services

Multilingual staff
Volleyball
Spa treatments
Beach hotels
Hotel safe
BBQ Facilities
Shop
Computer station
Coffee
Business centre
Water slides
Terrace
Bikes Available
Restaurant
Game room
Express Check In
Picnic
Luggage room
Golf
Conference room
Babysitting service
Garden
24-hour reception
Water Sport Facilities (on site)
Dry cleaning and laundry
Fitness
Free Internet
Service Animal allowed
Windsurfing
Sailing
Hiking
Newspapers
Swim-up bar
Library
Hairdressing salon
Sun loungers
Steam bath
Tennis
Late Check-out
Beach Yoga
Kayak
Archery
Airport Shuttle
Wheelchair-accessible
Outdoor swimming pool
Tea and coffee making facilities
Squash
Pilates
Yoga
Vending Machine (snacks)
Ecotours
Bar
Non-smoking establishment
Pets allowed
Elevator
Meeting room
Golf practice facility
Spa
Accessible parking
Cave exploring
Snorkeling
Snacks

* Some services may carry an extra charge.

Guest reviews

9.2/10 Superb
Cleanliness9.6/10
Staff and Service9.6/10
Amenities9/10
Property conditions and facilities9.2/10
Location10/10
Neighborhood9.6/10

10 / 10

Rachel
Incredible property, wonderful staff, amazing food! Expensive but worth it.
22 Apr 2025

10 / 10

LAUREN
The food is spectacular - definitely splurge for the all inclusive bc the prices a la cart are very expensive. Still need to apply tip on top of the all inclusive at each meal. Rooms are very comfortable - resort staff was wonderful
19 Apr 2025

6 / 10

Bradley
This resort is boring and they attempted to put us in a bad room with no view claiming it was an upgrade. We were all inclusive but it isn’t all inclusive which isn’t discussed enough before booking. The pool was dirty. The breakfast buffet for all inclusive was closed. Having to take golf cart trams everywhere is very inconvenient and annoying. They’re full or not going in the direction you need to go. All in all, 6/10. Didn’t hate it but wouldn’t be back.
10 Apr 2025

10 / 10

janine
It was beautiful and the staff were great!
29 Mar 2025

Information about the area

Playa del Carmen, Mexico

When you stay at Fairmont Mayakoba Riviera Maya - All Inclusive in Playa del Carmen, you'll be on the beach, within a 10-minute drive of Tres Rios Ecopark and Quinta Avenida. This all-inclusive property is 5.2 mi (8.4 km) from Playa del Carmen Main Beach and 5.5 mi (8.9 km) from Maroma Beach.

Playa del Carmen was originally a small fishing village south of Cancun, but in the last years it has transformed into a bustling tourist resort. It is one of the most colorful and diverse towns on the Mayan Riviera. Playa del Carmen offers balmy tropical breezes, world class food, good night life, amazing ruins, endless beaches, incredible snorkeling, wonderful parks, friendly people and so much more. And it is as mellow or as wild as you'd like it to be. Playa del Carmen is a great base for exploring all of the interesting places on the Mayan Riviera and the Yucatan peninsula. The island Cozumel, which offers some of the best snorkeling and scuba diving in the world, it's just a short boat ride away. The site of Chichén Itzá is 3 hours away, but it's definitely worth the trip! Although touristy Playa del Carmen is captivating and picturesque, full of small and charming Mexican shops and restaurants. This little city has so much to offer if you want it.

What’s nearby

  • El Camaleón Mayakoba Golf Course - 0.1 km / 0.1 mi
  • Gran Coyote Golf - 3.3 km / 2 mi
  • Playa Xcalacoco - 3.9 km / 2.4 mi
  • Chun-Zumbul (diving site) - 4.6 km / 2.9 mi
  • Tres Rios Ecopark - 4.1 km / 2.5 mi
  • 28 de Julio Square - 5.3 km / 3.3 mi

Getting around

  • (PCM) Playa del Carmen, Playa del Carmen Airport, MX - 9.16 km
  • playa del carmen, playa del carmen harbour, mx - 7.88 km
  • playa del carmen, mayan train station playa del carmen, mx - 8.68 km
  • (CUN) Cancún, Aeropuerto Internacional de Cancún, MX - 42.43 km
  • (CZM) Cozumel, Cozumel Intl, MX - 21.96 km

About accommodation

General

  • Air conditioning
  • Allergy-free room
  • Family rooms
  • Pets allowed
  • Non-smoking rooms
  • Lift
  • Safety deposit box
  • Non-smoking throughout
  • Designated smoking area
  • Chapel/shrine
  • Minimarket on site
  • WiFi available in all areas
  • Facilities for disabled guests

Safety & security

  • Fire extinguishers
  • Key access
  • 24-hour security
  • Security alarm
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • CCTV outside property

Activities

  • Facial treatments
  • Spa facilities
  • Sauna
  • Hair styling
  • Water sport facilities on site
  • Golf course (within 3 km)
  • Hair colouring
  • Fitness centre
  • Games room
  • Squash
  • Beachfront
  • Beach
  • Steam room
  • Archery
  • Diving
  • Bike tours
  • Spa lounge/relaxation area
  • Windsurfing
  • Waxing services
  • Beauty Services
  • Tennis equipment
  • Cycling
  • Fitness/spa locker rooms
  • Tennis court
  • Fitness classes
  • Kids' club
  • Solarium
  • Aerobics
  • Children's playground
  • Hiking
  • Hair cut
  • Spa/wellness packages
  • Cooking class
  • Pedicure
  • Snorkelling
  • Manicure
  • Canoeing
  • Make up services
  • Massage
  • Yoga classes
  • Tour or class about local culture
  • Hair treatments
  • Spa and wellness centre
  • Fitness
  • Walking tours

Services

  • Barber/beauty shop
  • Express check-in/check-out
  • Car hire
  • Ironing service
  • Private check-in/check-out
  • Airport shuttle (additional charge)
  • Luggage storage
  • Concierge service
  • Shuttle service
  • Dry cleaning
  • Tour desk
  • Pet basket
  • Fax/photocopying
  • 24-hour front desk
  • Airport shuttle
  • Trouser press
  • Vending machine (drinks)
  • Currency exchange
  • Business centre
  • Valet parking
  • ATM/cash machine on site
  • Room service
  • Strollers
  • Meeting/banquet facilities
  • Daily housekeeping
  • Shared lounge/TV area
  • Pet bowls
  • Babysitting/child services
  • Shuttle service (additional charge)
  • Laundry

Safety features

  • First aid kit available
  • Thermometers for guests provided by property
  • Face masks for guests available
  • Staff follow all safety protocols as directed by local authorities
  • Access to health care professionals
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests

Physical distancing

  • Mobile app for room service
  • Contactless check-in/check-out
  • Physical distancing rules followed
  • Cashless payment available
  • Screens or physical barriers placed between staff and guests in appropriate areas

Food & Drink

  • Snack bar
  • Restaurant
  • Bar
  • Kid meals
  • Wine/champagne
  • Coffee house on site
  • Special diet menus (on request)
  • Fruits

Cleanliness & disinfecting

  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Use of cleaning chemicals that are effective against Coronavirus
  • Property is cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

  • Delivered food is securely covered
  • Food can be delivered to guest accommodation
  • Physical distancing in dining areas
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Breakfast takeaway containers

Internet

  • Internet services
  • WiFi
  • Free WiFi

Outdoors

  • Outdoor pool
  • Garden
  • Terrace
  • Sun terrace
  • Outdoor pool (all year)
  • Outdoor furniture

Parking

  • Free parking
  • Electric vehicle charging station
  • Parking
  • Private parking
  • Accessible parking
  • Parking on site

Pool and wellness

  • Pool bar
  • Pool with view
  • Water slide
  • Swimming Pool
  • Swimming pool
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Kids' pool

Reception services

  • Invoice provided

Entertainment and family services

  • Indoor play area
  • Board games/puzzles
  • Kids' outdoor play equipment
  • Baby safety gates

Languages

  • Deutsch
  • English
  • Español
  • Français

About the rooms

The accommodation has 264 rooms:

General

  • Air conditioning
  • Interconnected room(s) available
  • Safety deposit box
  • Fan
  • Carpeted
  • Private entrance
  • Iron
  • Tile/marble floor
  • Pants press
  • Mosquito net

Services

  • Wake-up service

Room Amenities

  • Socket near the bed
  • Sofa bed
  • Feather pillow

Safety features

  • Air purifiers

Bathroom

  • Body soap
  • Free toiletries
  • Conditioner
  • Hairdryer
  • Shampoo
  • Shower cap
  • Toilet
  • Bath
  • Bath or shower
  • Toilet paper
  • Bathrobe
  • Slippers
  • Shower
  • Towels
  • Private bathroom
  • Spa bath
  • Additional bathroom

Media & Technology

  • TV
  • Telephone
  • Video
  • Cable channels
  • Pay-per-view channels
  • Flat-screen TV

Physical distancing

  • Single-room air conditioning for guest accommodation

Food & Drink

  • Tea/Coffee maker
  • Minibar
  • Bottle of water

Cleanliness & disinfecting

  • Hand sanitiser

Exclusive services

  • Free spa access
  • Free gym access
  • Concierge services

Kitchen

  • Coffee machine
  • Kitchenette
  • Cleaning products
  • Wine glasses
  • Refrigerator
  • Dining table
  • Electric kettle

Outdoors

  • Terrace
  • Private pool
  • Balcony
  • Outdoor furniture
  • Outdoor dining area
  • Patio

View

  • Garden view
  • Lake view
  • View

Living Area

  • Sofa
  • Seating Area
  • Dining area
  • Desk

Bedroom

  • Dressing room
  • Alarm clock
  • Linen
  • Wardrobe or closet

Accessibility

  • Entire unit located on ground floor

Pool and wellness

  • Rooftop pool
  • Plunge pool
  • Pool towels
*Some services may only be available in specific rooms or upon request.

About the pools

The accommodation has 1 pool:

Location

Outdoor

Access

Adults only

Cost

Free

Restaurants

La Laguna

  • Guests only
  • Reservation required

Brisas at Maykana

  • Access for guests and visitors
  • Reservation required

Tauro

  • Access for guests and visitors
  • Reservation required

Bassano

  • Access for guests and visitors
  • Reservation required

La Cantina

  • Access for guests and visitors
  • Reservation required

Fuego at Maykana

  • Access for guests and visitors
  • Reservation required

Gaia at Maykana

  • Access for guests and visitors
  • Reservation required

Ki Beach Bar & Korean BBQ

  • Guests only
  • Reservation required

Hix Bar & Lobby Lounge

  • Access for guests and visitors
  • Reservation required

About parking

The accommodation offers 1 parking option:

Parking type

Private

Location

On-site

Reservation

No reservation needed

Cost

  • Free

Internet

Coverage

Entire property

Connection type

Wi-Fi

Price

  • Free

About the meal plan

All Inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages
  • All à la carte meals and snacks included


Not included
  • Spa/beauty facilities and services

Policies

Check-in

  • Checkin from 15:00 to 00:00
  • Minimum age for check-in: 18 years old

Check-out

Checkout before 12:00

Pets

Service animals are allowed Service animals are exempt from fees/restrictions Pets allowed

Children

Children of any age are welcome.

Extra beds

Extra beds is not available at this property. Cots are not available at this property.

Special check-in instructions

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 35.00 per person, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Housekeeping
  • In-room bottled water
  • Pool access
  • Sporting facilities or equipment
  • Valet parking

We have included all charges provided to us by the property.

The daily resort fee is charged to guests age 18 and older.

Optional fees

  • Fee for buffet breakfast: approximately USD 41 for adults and USD 35 for children
  • Airport shuttle fee: USD 256.00 per vehicle (roundtrip, maximum occupancy 2)
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 55.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Other details

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Safety features at this property include a smoke detector, a security system, and window guards
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Pool access available from 6:00 AM to 8:00 PM.
  • Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
*The information provided about this accommodation is for informational purposes and has been supplied by the provider. It may be subject to change. We recommend verifying it directly with the accommodation.
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