Riu Palace Riviera Maya - All Inclusive

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About the property

Set in Playa del Carmen, 1.3 km from Playacar Beach, Riu Palace Riviera Maya - All Inclusive offers accommodation with an outdoor swimming pool, free private parking, a fitness centre and a garden. Among the facilities of this property are a restaurant, a kids' club and a shared lounge, along with free WiFi throughout the property. The accommodation provides room service, a 24-hour front desk and organising tours for guests. The resort will provide guests with air-conditioned rooms offering a wardrobe, a coffee machine, a minibar, a safety deposit box, a flat-screen TV, a terrace and a private bathroom with a shower. Riu Palace Riviera Maya - All Inclusive features some units with sea views, and all rooms include a balcony. Buffet and American breakfast options are available at the accommodation. Riu Palace Riviera Maya - All Inclusive offers a children's playground. The area is popular for snorkelling, and car hire is available at this 5-star resort. ADO International Bus Station is 2 km from the resort, while Playa del Carmen Maritime Terminal is 1.8 km from the property. Cozumel International Airport is 33 km away.

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Popularity

Superb

General

10451

Tripadvisor 9/10

7970

Booking 8.8/10

321

Expedia 9.2/10

2160

Main services

Dining Area

Entertainment Area

Spa & Wellness Centre

Beach hotels

Massage

Swimming Pool

Coffee

First aid kit

Ironing set

Terrace

Internet access

Air conditioned

Fire extinguisher

Restaurant

Outdoor furniture

Children playground

Luggage room

Babysitting service

Garden

Room service

24-hour security

Medical service

Bar

Car hire

Housekeeping

Laundry service

TV lounge

Fitness

Wi-fi

ATM

Beauty salon

Non-smoking rooms

Smoking area

Desk

Shared bathroom

Elevator

Sun loungers

Smoke detector

Parking

Theme dinner

Snorkeling

Snack bar

* Some services may carry an extra charge.

Guest reviews

9.2/10 Superb

Cleanliness9.6/10

Staff and Service9.4/10

Amenities9.2/10

Property conditions and facilities9.4/10

10 / 10

Jeroen

IT was good.

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4 Apr 2025

10 / 10

Meglena

Rui Palace didn't dissapoint again. The property was very clean. The food was good. If you ask for good alchohol you will get, otherwise you get whatever is the cheapest. We liked the Japanese restaurant and Krystal the most. Entertaiment was good. The neon party was a hit.The only negative part was the seeweed. Other hotels around were cleanig them daily and at ours it was just left there to smell. The matresses can use some improvement as well. Not comfortable at all, but everything else was really good.

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3 Apr 2025

10 / 10

Ahmad

There was nothing that we didn't like about our stay at the Riu Maya Riviera. Beaches were great, food was good, the staff were excellent. I have nothing but great things to stay about our vacation. My family had a great time.

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3 Apr 2025

10 / 10

teresa ann

Pleased with this property. Very clean. Staff was very good! Breakfast buffet was fabulous. Beach and pool facilities were better than expected.

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3 Apr 2025

Information about the area

Playa del Carmen, Mexico

Playa del Carmen was originally a small fishing village south of Cancun, but in the last years it has transformed into a bustling tourist resort. It is one of the most colorful and diverse towns on the Mayan Riviera. Playa del Carmen offers balmy tropical breezes, world class food, good night life, amazing ruins, endless beaches, incredible snorkeling, wonderful parks, friendly people and so much more. And it is as mellow or as wild as you'd like it to be. Playa del Carmen is a great base for exploring all of the interesting places on the Mayan Riviera and the Yucatan peninsula. The island Cozumel, which offers some of the best snorkeling and scuba diving in the world, it's just a short boat ride away. The site of Chichén Itzá is 3 hours away, but it's definitely worth the trip! Although touristy Playa del Carmen is captivating and picturesque, full of small and charming Mexican shops and restaurants. This little city has so much to offer if you want it.

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What’s nearby

SAYAB Playa del Carmen Planetarium - 0.48 km
Plaza Las Americas - 0.64 km
Central Square - 0.7 km
La Ceiba Park - 2.03 km
City Center - 2.36 km
Riviera Grand Casino - 2.37 km

Getting around

(PCM) Playa del Carmen, Playa del Carmen Airport, MX - 1.32 km
playa del carmen, playa del carmen harbour, mx - 2.83 km
playa del carmen, mayan train station playa del carmen, mx - 8.12 km
cozumel, cozumel muelle fiscal, mx - 18.05 km
(CUN) Cancún, Aeropuerto Internacional de Cancún, MX - 52.83 km
(CZM) Cozumel, Cozumel Intl, MX - 19.54 km

About accommodation

General

Air conditioning
Designated smoking area
WiFi available in all areas
Non-smoking rooms
Lift

Safety & security

Fire extinguishers
24-hour security
CCTV in common areas
Smoke alarms
Key card access

Activities

Spa facilities
Kids' club
Fitness centre
Themed dinner nights
Children's playground
Public Bath
Spa/wellness packages
Beachfront
Evening entertainment
Beach
Entertainment staff
Snorkelling
Massage
Spa and wellness centre
Beauty Services
Fitness

Services

Barber/beauty shop
ATM/cash machine on site
Room service
Car hire
Ironing service
Luggage storage
Concierge service
Tour desk
Daily housekeeping
Shared lounge/TV area
24-hour front desk
Babysitting/child services
Laundry

Safety features

First aid kit available
Staff follow all safety protocols as directed by local authorities
Access to health care professionals
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests

Physical distancing

Cashless payment available

Food & Drink

Snack bar
Restaurant
Bar
Coffee house on site

Cleanliness & disinfecting

Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Use of cleaning chemicals that are effective against Coronavirus
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

Physical distancing in dining areas
All plates, cutlery, glasses and other tableware have been sanitized

Internet

Internet services
WiFi
Free WiFi

Outdoors

Outdoor pool
Garden
Terrace
Outdoor pool (all year)
Outdoor furniture

Parking

Free parking
Parking
Private parking
Parking on site

Pool and wellness

Pool bar
Swimming Pool
Swimming pool
Sun umbrellas
Sun loungers or beach chairs
Kids' pool

Languages

English
Español

About the rooms

The accommodation has 6 rooms:

Bedroom

Linen
Wardrobe or closet

General

Air conditioning
Ironing facilities
Trash cans
Safety deposit box
Fan
Iron
Key card access
Smoke alarm

Room Amenities

Socket near the bed
Sofa bed
Clothes rack

Pool and wellness

Pool towels

Bathroom

Free toiletries
Bath or shower
Toilet paper
Hairdryer
Bathrobe
Toilet
Shower
Towels
Private bathroom
Bath

Media & Technology

Satellite channels
TV
Telephone
Flat-screen TV

Food & Drink

Minibar
Bottle of water

Exclusive services

Free gym access

Kitchen

Coffee machine

Outdoors

Terrace
Balcony

View

Sea view

Living Area

Sofa

Outdoor

Access

Kid-friendly

Cost

Free

Restaurants

Don Rafael

Access for guests and visitors
No reservation required

Il Portico

Access for guests and visitors
No reservation required

Yashima

Access for guests and visitors
No reservation required

Krystal

Access for guests and visitors
No reservation required

Agave

Access for guests and visitors
No reservation required

Chilis

Access for guests and visitors
No reservation required

Pepe's Food Snacks

Access for guests and visitors
No reservation required

About parking

The accommodation offers 1 parking option:

Parking type

Private

Location

On-site

Reservation

No reservation needed

Cost

Free

Internet

Coverage

Entire property

Connection type

Wi-Fi

Price

Free

Policies

Check-in

Checkin from 15:00 to 00:00
Minimum age for check-in: 18 years old

Check-out

Checkout before 12:00

Pets

Pets are not allowed.

Children

Children of any age are welcome.

Extra beds

Extra beds is not available at this property. Cots are not available at this property.

Important information

When booking 5 rooms or more, different policies and additional supplements may apply. Other charges can apply at the destination. The Environmental Sanitation Tax is to be paid at the front desk in Mexican pesos, at a rate of MXN $33.94 Per Room Per NightGuests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay.