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Dubai
Citymax Hotel Al Barsha at the Mall
Dubai Citymax Hotel Al Barsha at the Mall
Reserve rooms
Citymax Hotel Al Barsha at the Mall

About the property

Centrally located, Citymax Hotels Al Barsha gives easy access to Dubai's premier lifestyle destinations, like Mall of the Emirates, Dubai Media and Internet City, Jebel Ali Free Zone, Al Quoz, the magnificent beaches, Jumeirah Beach Residence and The Walk, making it a favourite among business and leisure travelers. Our hospitable service and neighbours like these help rank this hotel among Trip Advisor's Top-20 UAE bargain hotels for 2013. The hotel has plenty of entertainment and dining options, including Huddle Sports Bar & Grill, Maxx Music Bar & Grill, City Cafe our all day dining restaurant, 24hr Lavazza, and the Pool Bar. Its facilities include 376 modern rooms, free Internet access, a gorgeous rooftop pool, a state-of-the-art gymnasium, an easy access travel desk and complementary bus service to the beach. *Per local law, all guests staying at the hotel must present a valid Original passport, Emirates ID (for UAE residents) or original National ID card from GCC countries (Kuwait, Bahrain, Oman, Saudi Arabia & Qatar) upon check-in.

Popularity

8.3
Very good
General
11263
brand
Tripadvisor 9/10
3561
brand
Booking 8/10
6867
brand
Expedia 7.8/10
835

Main services

Wi-fi
Smoking rooms
Car park
Total number of rooms
Wheelchair-accessible
24-hour reception
Room size (m²)
Included services
Wi-fi
Non-included services
Car park

* Some services may carry an extra charge.

Guest reviews

7.8/10 Good
Cleanliness8.4/10
Staff and Service7.8/10
Amenities8/10
Property conditions and facilities7.8/10
Location8.8/10
Neighborhood8/10

10 / 10

Ayman
Excellent
Perfect location, very clean, very nice service. Nice support from staff
26 Feb 2025

6 / 10

Muhammad
Reasonable for a one night stay. Staff was helpful. Rooms are somewhat small, and smell a bit. We arrived late after midnight and the Room wasn't ready. We had to wait for a while until the room is ready. I didn't like the idea of that extensive ID verification for every one staying, but it seems a common thing among hotels in the region.
28 Nov 2024

10 / 10

Phillip S
Good
27 Oct 2023

10 / 10

Sabah
Clean rooms and amazing location as it is right behind emirates mall! The road to the hotel is so packed during peak hours with heavy traffic. Breakfast was good and diverse
27 Dec 2022

Information about the area

Dubai, United Arab Emirates

Located in Dubai (Al Barsha), Citymax Hotel Al Barsha at the Mall is within a 15-minute walk of Mall of the Emirates and Ski Dubai. This hotel is 3.2 mi (5.2 km) from Burj Al Arab and 7.1 mi (11.4 km) from Marina Beach.

Dubai is the most populous city and emirate in the United Arab Emirates. Dubai is a hive of activity and a cosmopolitan and modern city. The city of Dubai is split by a creek, with Deira on one side and Bur Dubai, the historical district, on the other. The luxury beach hotels are situated on the outskirts of the busy city center, in the area of Jumeirah. Dubai already exhibits some stunning architecture and it has the only 7-star hotel in the world, the highest building in the world, amazing beaches and luxury shopping centers. The Bastakiya Quarter, in the core of Dubai’s Old Town, is still traditional and evocative of Dubai’s past. Here you’ll find traditional Emirati houses, bustling souks, museums, galleries, and the only remaining piece of the old Dubai city wall. Another major attraction in Dubai is the Jumeirah Mosque, that although outside the Old Town, it is a wonderful example of traditional Islamic architecture. Dubai is forward-looking city in constant development yet it has managed to retain its traditions and culture. So it's fair to say that Dubai is one of the most exciting places in the world.

What’s nearby

  • Ski Dubai - 1.1 km / 0.7 mi
  • Mall of the Emirates - 1.2 km / 0.7 mi
  • Souk Madinat Jumeirah - 3.2 km / 2 mi
  • Wild Wadi Water Park - 3.8 km / 2.3 mi
  • Burj Al Arab - 3.9 km / 2.5 mi
  • Alserkal Avenue Arts District - 4.7 km / 2.9 mi

Getting around

  • (DXB) Dubai, Dubai Intl, AE - 22.24 km
  • (DWC) Dubai, Dubai Al Maktoum, AE - 25.65 km

About accommodation

General

  • Air conditioning
  • Safety deposit box
  • Family rooms
  • Designated smoking area
  • WiFi available in all areas
  • Non-smoking rooms
  • Facilities for disabled guests
  • Lift

Safety & security

  • Fire extinguishers
  • 24-hour security
  • Security alarm
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • CCTV outside property

Activities

  • Live music/performance
  • Happy hour
  • Nightclub/DJ
  • Live sport events (broadcast)
  • Fitness centre

Services

  • ATM/cash machine on site
  • Room service
  • Ironing service
  • Airport shuttle (additional charge)
  • Meeting/banquet facilities
  • Luggage storage
  • Dry cleaning
  • Tour desk
  • Daily housekeeping
  • Fax/photocopying
  • 24-hour front desk
  • Airport shuttle
  • Trouser press
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Currency exchange
  • Laundry
  • Business centre

Safety features

  • First aid kit available
  • Face masks for guests available
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests

Physical distancing

  • Contactless check-in/check-out
  • Physical distancing rules followed
  • Cashless payment available

Food & Drink

  • Restaurant
  • Bar
  • Coffee house on site

Cleanliness & disinfecting

  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Use of cleaning chemicals that are effective against Coronavirus
  • Property is cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

  • Food can be delivered to guest accommodation
  • Physical distancing in dining areas
  • All plates, cutlery, glasses and other tableware have been sanitized

Internet

  • Internet services
  • WiFi
  • Free WiFi

Outdoors

  • Outdoor pool
  • Outdoor pool (all year)

Parking

  • Parking garage
  • Free parking
  • Parking
  • Private parking
  • Accessible parking
  • Parking on site

Accessibility

  • Wheelchair accessible

Pool and wellness

  • Rooftop pool
  • Swimming Pool
  • Swimming pool

Transport

  • Airport drop off
  • Airport pick up

Reception services

  • Invoice provided

Languages

  • العربية
  • English
  • Français

About the rooms

The accommodation has 279 rooms:

Bedroom

  • Linen

General

  • Air conditioning
  • Trash cans
  • Safety deposit box
  • Tile/marble floor
  • Key card access
  • Smoke alarm
  • Laptop safe

Accessibility

  • Entire unit wheelchair accessible
  • Accessible by lift
  • Upper floors accessible by elevator

Bathroom

  • Body soap
  • Bath or shower
  • Toilet paper
  • Hairdryer
  • Slippers
  • Shampoo
  • Toilet
  • Shower
  • Towels
  • Private bathroom
  • Bidet

Media & Technology

  • Satellite channels
  • TV
  • Telephone
  • Flat-screen TV

Food & Drink

  • Tea/Coffee maker
  • Bottle of water

Kitchen

  • Refrigerator
  • Electric kettle

Living Area

  • Desk
*Some services may only be available in specific rooms or upon request.

About the pools

The accommodation has 1 pool:

Location

Outdoor

Access

Adults only

Cost

Free

Restaurants

Maxx Music Bar & Grill

  • Access for guests and visitors
  • No reservation required

The Huddle Sports Bar & Grill

  • Access for guests and visitors
  • No reservation required

City Cafe

  • Access for guests and visitors
  • No reservation required

About parking

The accommodation offers 1 parking option:

Parking type

Private

Location

On-site

Reservation

No reservation needed

Cost

  • Free

Internet

Coverage

Entire property

Connection type

Wi-Fi

Price

  • Free

Policies

Check-in

  • Checkin from 14:00
  • Minimum age for check-in: 18 years old

Check-out

Checkout before 12:00

Pets

Service animals not allowed Pets not allowed

Children

Children of any age are welcome.

Extra beds

Extra beds is not available at this property. Cots are not available at this property.

Special check-in instructions

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Per local law, all guests staying at this hotel must present a valid original passport, Emirates ID (for UAE residents), or original National ID card from the following GCC countries: Kuwait, Bahrain, Oman, Saudi Arabia, and Qatar.

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 10.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional fees

  • Fee for buffet breakfast: approximately AED 49 for adults and AED 24.50 for children
  • Airport shuttle fee: AED 200 per vehicle (one-way, maximum occupancy 3)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Other details

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Noise-free guestrooms cannot be guaranteed
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.

Accomodation license number

597722
*The information provided about this accommodation is for informational purposes and has been supplied by the provider. It may be subject to change. We recommend verifying it directly with the accommodation.
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