About the property
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Main services
* Some services may carry an extra charge.
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Information about the area
Vienna, AustriaA stay at Hotel Mercure Wien Westbahnhof places you in the heart of Vienna, just a 4-minute walk from Mariahilfer Street and within a 5-minute drive of Schönbrunn Palace. This hotel is 2.2 mi (3.5 km) from Vienna Christmas Market and 2.8 mi (4.6 km) from Vienna State Opera.
What’s nearby
- Mariahilfer Street - 0.3 km / 0.2 mi
- Wiener Stadthalle - 0.6 km / 0.4 mi
- Lugner City - 0.6 km / 0.4 mi
- Raimund Theater - 0.8 km / 0.5 mi
- Haus des Meeres - 1.4 km / 0.9 mi
- MuseumsQuartier - 1.9 km / 1.2 mi
Getting around
- vienna (harbour), at - 3.36 km
- vienna, vienna mitte cat rail station, at - 3.67 km
- vienna, hauptbahnhof wien, at - 3.3 km
- (XWW) Vienna, Westbahnhoff, AT - 0.16 km
- (VIE) Vienna, Wien Schwechat, AT - 19.79 km
About accommodation
Parking
- Parking garage
- Parking
- Accessible parking
- Parking on site
General
- Safety deposit box
- Heating
- Non-smoking throughout
- Designated smoking area
- Pets allowed
- WiFi available in all areas
- Non-smoking rooms
- Lift
Safety & security
- Fire extinguishers
- CCTV in common areas
- Smoke alarms
Services
- Fax/photocopying
- 24-hour front desk
- Room service
- Express check-in/check-out
- Meeting/banquet facilities
- Luggage storage
- Dry cleaning
- Tour desk
- Daily housekeeping
- Laundry
- Business centre
Safety features
- First aid kit available
- Staff follow all safety protocols as directed by local authorities
- Access to health care professionals
- Shared stationery such as printed menus, magazines, pens, and paper removed
Transport
- Public transport tickets
Reception services
- Invoice provided
Physical distancing
- Physical distancing rules followed
- Cashless payment available
Food & Drink
- Snack bar
- Restaurant
- Bar
- Breakfast in the room
- Wine/champagne
Cleanliness & disinfecting
- Linens, towels and laundry washed in accordance with local authority guidelines
- Guest accommodation is disinfected between stays
- Use of cleaning chemicals that are effective against Coronavirus
Food & drink safety
- Delivered food is securely covered
- Food can be delivered to guest accommodation
- Physical distancing in dining areas
Internet
- Internet services
- WiFi
- Free WiFi
Languages
- Deutsch
- English
- Español
- Français
- Hrvatski
- Magyar
- Italiano
About the rooms
The accommodation has 330 rooms:
Bedroom
- Linen
- Cots
- Wardrobe or closet
General
- Air conditioning
- Trash cans
- Safety deposit box
- Heating
- Carpeted
- Key card access
- Smoke alarm
- Laptop safe
Accessibility
- Accessible by lift
- Upper floors accessible by elevator
Services
- Wake up service/Alarm clock
- Wake-up service
Room Amenities
- Socket near the bed
- Clothes rack
- Non-feather pillow
Bathroom
- Body soap
- Free toiletries
- Hairdryer
- Shampoo
- Shower cap
- Toilet
- Bath
- Bath or shower
- Toilet paper
- Bathrobe
- Slippers
- Towels
- Shower
- Private bathroom
Media & Technology
- Satellite channels
- TV
- Telephone
- Radio
- Cable channels
- Flat-screen TV
Food & Drink
- Tea/Coffee maker
- Minibar
- Bottle of water
Kitchen
- Coffee machine
- Cleaning products
- Refrigerator
- Electric kettle
View
- City view
- Quiet street view
- View
- Inner courtyard view
Living Area
- Seating Area
- Desk
Restaurants
Westside
- Access for guests and visitors
- Reservation required
About parking
The accommodation offers 1 parking option:
Parking type
PublicLocation
On-siteReservation
Reservation not possibleCost
- 25,00 € per day
Internet
Coverage
Entire propertyConnection type
Wi-FiPrice
- Free
Policies
Check-in
- Checkin from 15:00 to 23:30
- Minimum age for check-in: 18 years old
Check-out
Checkout from 03:00 to 11:30Pets
Only dogs are allowed Pets allowedChildren
Children of any age are welcome.Extra beds
Extra beds is not available at this property. Cots available subject to availability at this property.Special check-in instructions
Front desk staff will greet guests on arrival at the property.Important information
Optional fees
- Fee for buffet breakfast: approximately EUR 24 per person
- Covered self parking fee: EUR 25 per day
- Pet fee: EUR 10 per pet, per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Other details
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Parking height restrictions apply.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).